Posts Tagged ‘Attention’

Empathy In a Highly Independent & Mechanized Society! Entrepreneur’s Pursuit …

Sunday, October 14th, 2012

How do you create more empathy in the world we live in? What are sources of empathy in individuals? What are degrees of empathy?

These are some of the questions I have been exposed to after my interactions with http://www.emotion.is founders Raul San Narciso (@raulsann) and his new co-founder Jim Kleiber.

While empathy could be considered as one of the innate human responses, we wondered if all empathy is created equally. There are many types of empathies such as cognitive, emotional and compassionate; I want to talk about sources of empathy and degrees of empathy.

Sources of Empathy:

Broadly, empathy could come from nature (genetic or innate) or nurture (our surrounding and environment).

Along the lines of genetic (based on a certain types of genes) and nurture (environment in which a child grows), there is some research suggesting that humans innately have empathic responses without any specific genetic signatures. This is evident in infant empathetic responses (almost universal); Chimpanzees – closest cousins to early humans also demonstrate such empathetic behavior. I feel this source of empathy is the most debated as there is some research that concludes that advanced human emotions such as empathy (along with love & compassion) can only be learned through experience – unlike fear and basic rages are present inherently in all of us right from birth.

Nurture as a source can be further divided into two categories – most common being structured parental and societal influence on children. Apart from that, specific or heightened exposure of empathy and compassion due to situations such as ancestral charitable history or specific situation or circumstance in the childhood could also be a source of empathy. This second category is situational and varies based on the context.

So at a high level these are the sources of empathy –

  • Nurture (Structured & situational)
  • Nature (Innate human nature)
  • Genetic (Specific genetic signature)

Degrees of Empathy

As all empathy is not created equal, our own degrees of empathy also vary based on many factors. For example our individual state of mind and individual perceptions, biases, prejudices also play an important role in our empathetic responses. Value attribution can also alter your level of empathy towards an individual or situation and we also see parities in response levels based on individual’s gender – women tend to be more empathetic than men in certain situation and women tend to be more empathetic to men than men to their fellow men.

Value attribution is very inherent in how we deal with certain empathetic situations. For example, its been proven that pretty women get a faster road side assistance from total strangers than an older looking gentlemen.

Individual and personal biases towards others or situations also plays a very critical role in our level of empathy.

Broadly, degrees of empathy can be based on following –

  • Gender (Women tend to be more empathetic than men)
  • Individual state of mind (more happy in your life, more empathetic to others)
  • Value attribution (More better looking you are, more empathy you get from others)
  • Individual biases and prejudices

Empathy: Where to?

Despite our natural and environmental exposures towards empathy, materialist societies, individualism and undue sense of entitlement are somehow casting a blind eye towards empathy. For example, in most metropolitan cities there are fewer people who stop and help you on the street than a decade ago. There is more animosity, hatred and crimes of prejudice today than ever before.

Maturing industrial era paved way for information age, automation & innovation – which bolstered individual freedom and independence. Even though societies and communities as a whole come together at various levels, individuals are less dependent on their fellow human beings. This independence and lack of need to interact with your fellow human beings in our day-to-day activities is certainly putting some pressure on our empathetic responses. While virtual (online) communities such as Facebook and its clones have allowed us to keep in touch with these emotions in cyberspace, no one knows the long-term impact of these virtual communities.

Can we collectively increase empathy in the world around us? If a startup wants to solve this problem, how would they approach to solve this and where would they start?

Raul & Jim are committed to make a difference in the world by giving much needed attention for empathy in our society.

Empathy can be embedded in the society via various methods and via various stages of human development. Parents and teachers need many more tools than what they have today to increase empathy in the current and future generations.

The biggest challenge for anyone to solve this problem is not about educating empathy but its fundamental importance and value at individual level as well as at societal level. When people in advanced societies are fairly independent and self sufficient, making them and their kids realize the importance and value of empathy is the daunting challenge.

As the technological innovation moves majority of our “needs” & “wants” to the realm of gadgetry & infrastructure reducing the need to interact, engage or depend on fellow human beings, as a society we should strive to protect and foster empathy – one of the core tenets of human relationships.

@Vsistla

Surgeon General Warning about my lack of professional or educational background in the aspects of empathy apply to this post!

How big is your Whuffie? Not what you think …….

Monday, December 14th, 2009

whuffie_logo_bigIf you have not read Cory Doctorow’s fascinating book – Magic Kingdom – and/or Tara Hunt’s run away hit book – The Whuffie Factor – you must be thinking of something uncouth when I say “How big is your Whuffie?”

Whuffie is a brand new currency ……..well, you might not be able to buy your next Latte ….at least not right away ….but certainly in a few years ……..

Whuffie ….is your online reputation …..your influence …..your social capital …your clout …and your personal bling bling……

Want to know your Whuffie? Just go to thewhuffiebank.org and check it out.

TheWhuffieBank.org just launched few months – is one of the 50 TechCrunch finalists – is a non-profit venture started by – Santiago Siri, Martin Anazco, Martin Mac Donell, Diego Meller, & Emiliano Kargieman.

If you want to know more about Whuffie enthusiasts and its activities via Meetup, please join this brand new group http://www.meetup.com/NYC-Whuffie-Group/

Already, there are over 5 million people checking their Whuffie and I am currently ranked somewhere in between 2 Million and 3 Million.

May your Whuffie grow by leaps and bounds,

Vamsi Sistla
NOTE: Opinions expressed in all my blogs are my own and not of anyone else including my employer.

Human propensity to take chance & multitask – even with fatal stakes ….

Thursday, December 3rd, 2009

Are humans programmed to take chance ….multitask ……even when the chance could be fatal?

Why does the government need to give you a ticket if you choose not put a seat belt despite the unequivocal benefits of putting on the belt? Is the cost of ticket a bigger deterrent than actual benefit of putting seat belts; past three decades linked 60% of the fatalities to lack of seat belt.

With more technologically wired we get, we continue to take chance and live on the edge. Living on the edge doesn’t have to mean skydiving or deep sea explorations. People texting while driving the Avenues of Americas during rush hour could amount for one.

Don't be stupid

sky-diving

VS

I would take a wild guess that the early Neanderthals had to divide their attention between only two things as long as one of them is to protect themselves from getting mauled by a wild beast. Multitasking has been the norm for the homo sapiens for ever …..so, what’s new?

Jeff Hawkins in “On Intelligence” says that we process information through our sensory hierarchies and based on the information, neocortex predicts what comes next. Our predictions are based on our prior experiences. That is the reasons we have heightened sense of attention when we do something for the first time and once we know the drill, we start to rely on our neocortex predictions.

So, this means that humans tend to rely more on their prediction capabilities based on prior experiences and that dependency grows with increase in experience, familiarity and knowledge. The cab driver on 6th avenue is able to multitask more efficiently than young college student driving in NYC for the first time.

Get this – what happens when our perceptual predictions fail? Accidents happen in case of driving while texting …..

Has anyone tabulated an algorithm for calculating an average human’s attention to task at hand based on surrounding factors and activities being multitasked?

Assuming all humans have similar prediction systems in their brain, what would be the attention “factor” for someone texting while jaywalking in NYC?

NOTE to governments and legal systems – if you want to save lives, laws, tickets and fines won’t do – its the neocortex, damn it!

Regardless of built in prediction systems in our head, what motivates us to take the chance? What came first – neocortex prediction system or our need (and in some cases want) to take chance and multitask? Despite oodles of research and conclusive studies on benefits of focusing 100% on the task at hand than multitasking, we continue to multitask in risky situations as well. Check out this talk about Winifred Gallagher on Rapt Attention.

Despite such research and proven benefits of attention and focus, we are programmed to multitask.

I did a poll last week on what some of the most intelligent folks – aka – my linkedin contacts think about fatal multitasking. Amazing most people concluded that this propensity has more to do with our social obligations and just because technology allows us to do rather than any ingrain human tendencies. Not surprisingly though, more men responded that it was a social contract than women, where as more women discarded this behavior as a side serving of technological evolution.

So, instead of focusing creating legal and monitory deterrents, I would say lets focus on technological innovation to support our neocortex prediction system to multitask. May be 100,000 years from now, our neocortex prediction system might be lot more accurate in calculating the odds of a drunk driver while you are texting on the road or of an unsuspected pedestrian while you are driving and updating your Facebook status.